Frequently asked questions
About the products
How long does oud oil last?
Two answers, because it's really two questions. On skin: concentrated oud oil is among the longest-lasting fragrance formats there is — [expected wear time placeholder — confirm before launch] from a single application at the pulse points. Per bottle: a 15ml bottle goes much further than it looks. One dab replaces several sprays of a conventional perfume, so a bottle used daily typically lasts [placeholder] months.
What does oud smell like?
Deep, woody, resinous and warm, with edges that range from honeyed to smoky depending on the oud. The full answer — including why oud keeps changing on your skin for hours — is in our Oud Guide.
How do I apply oud oil?
A small dab at the pulse points — wrists, neck, behind the ears. Don't rub. Full technique in the Oud Guide.
Where does your oud come from?
Our oud comes from trusted suppliers, and oud itself grows in the forests of South and Southeast Asia. We think honesty about origin matters — the full story is in our Oud Guide.
Delivery
Where do you deliver?
United Kingdom only, for now.
How much is delivery, and how fast?
[Delivery cost, courier and dispatch time TBC — placeholders until confirmed.] [Free UK delivery over £X — pending confirmation.]
Returns
What is your returns policy?
[RETURNS TERMS TBC — undecided. Placeholder. Must be resolved before launch — see the Returns page.]
Gifting
Do you offer gift wrapping or gift notes?
Not yet — it's on our list. Every order arrives in the same considered packaging, whoever it's for.